How to return a Timvision box

Step 1: Disconnect all cables and accessories

Before repacking your Timvision Box, make sure to disconnect all cables and accessories such as the remote control and power supply. This will prevent them from getting damaged during transport.

Step 2: Protect your Timvision Box

Now that you have disconnected everything, protect your Timvision Box with pieces of polystyrene or other soft packing materials. Make sure it is completely wrapped to avoid any bumps during transport.

Step 3: Put your Timvision Box in the cardboard box

Then put your Timvision Box in the cardboard box. Make sure there is enough space around the box to insert other soft packing materials. This will prevent the box from moving during transport.

Step 4: Add other soft packing materials

Now that you have inserted your Timvision Box into the cardboard box, add other soft materials around the box to absorb any bumps during transport. Make sure there are no empty spaces inside the box.

Step 5: Close the box and apply tape

Finally, close the box and apply strong adhesive tape on all parts of the box. Make sure it is well sealed to prevent it from opening during transport.

By following these simple steps, you will be able to properly repack your Timvision Box for a hassle-free return.

Return shipping options

Once you have decided to return your Timvision Box, there are several options available for shipping:

1. Courier shipping

You can contact Timvision customer service to arrange for courier shipping. You will be provided with a return authorization code that you will need to put on the package. The courier will pick up the package directly from your home.

2. Return at a Tim store

You can also choose to return your Timvision Box at one of the authorized Tim stores. Make sure to bring the return authorization code and original purchase document with you. The store staff will take care of the return.

3. Return at an SDA or UPS Access Point

If you prefer, you can go to an SDA or UPS Access Point to return your Timvision Box. Again, make sure to have the return authorization code and original purchase document with you.

• Remember that it is important to properly pack your Timvision Box before shipping, using protective materials such as bubble wrap or expanded polystyrene.
• In case of damage during shipping, Timvision will not be responsible if the package was not properly packed.
• Make sure to keep the proof of shipment until you receive confirmation of the return of your Timvision Box.

Choose the shipping option that best suits your needs and make sure to carefully follow the instructions for a hassle-free return.

Conclusion and recommendations

Returning the Timvision Box may seem like a complicated process, but by following the right steps it can be done without any problems. Here is a brief summary of the steps to follow:

• Contact TIM customer service to request the start of the return procedure.
• Receive the return kit at home or pick it up at a TIM store.
• Insert the Timvision Box into the kit box, along with its accessories.
• Apply the shipping label to the box and deliver it to the courier appointed by TIM.

It is important to pay attention to the expected times for returning the Timvision Box, in order to avoid any charges on your bank account. Furthermore, before returning it, it is advisable to check that the device has been properly configured and that there are no personal data saved inside it.

Finally, if you are looking for an alternative to the Timvision Box, we recommend evaluating offers from other providers on the market, comparing prices and features of various available devices. Always remember to choose the option that best suits your needs!