How to know if a PEC has been received.

• PEC has the same legal value as a paper registered letter;
• It works through the use of a pair of cryptographic keys: a public key and a private key;
• Each PEC mailbox is associated with a tax code or VAT number that guarantees the identity of the holder;
• To use the PEC service, it is necessary to sign a contract with one of the many certified email service providers on the Italian market.

In summary, PEC represents a fundamental tool for communications between companies and public administrations, but can also be used to exchange legal documents between private citizens. Thanks to its legal validity equivalent to that of a paper registered letter, PEC allows you to avoid the costs and times of traditional mail delivery, while ensuring the security of transmitted information.

How to send a PEC

To send a PEC, follow these steps:

1. Purchase a digital certificate: You can purchase a digital certificate from an accredited certification agency. The digital certificate is necessary to digitally sign the PEC and ensure the authenticity of the sender.
2. Create a PEC account: After purchasing the digital certificate, you need to create a PEC account with one of the certified email service providers authorized by the Ministry of Economic Development.
3. Compose the PEC: Once you have created your PEC account, you can compose your email with desired text and attachments. It is important to include "PEC" in the subject line to indicate that it is an official communication.
4. Digitally sign the PEC: Before sending the email, you need to digitally sign it using your digital certificate. The digital signature ensures the authenticity of the sender and integrity of the content of the email.
5. Send the PEC: Finally, you can send the email through your PEC account. Once sent, you can verify the delivery status of the email through online services provided by the certified email service provider.

It is important to note that sending a PEC is subject to specific rules and procedures defined by Italian law. It is therefore advisable to inform yourself in advance about the correct methods for sending official communications via certified email.

How to know if a PEC has been delivered

After sending a PEC, it is important to verify whether it has actually been delivered to the recipient. There are several ways to do this:

• Check on the PEC manager's website: Most PEC service providers provide users with a reserved area where they can check the status of their certified emails. By accessing your personal area and selecting the relevant email, the system will show whether or not it has been delivered.
• Request for delivery receipt: during the creation of a PEC, it is possible to request a delivery receipt that confirms the email has been delivered to the recipient. This option must be selected before sending the email and may vary depending on the provider used.
• Request for open receipt: some PEC platforms also allow you to request an open receipt, which is an alert that is automatically sent when the recipient opens the email. In this case too, the option must be selected before sending the email.
• Verification through dedicated software: there are also specific software programs that allow you to verify the status of emails sent through PEC. These programs connect directly to PEC service providers' servers and provide detailed information about email delivery, such as date and time of delivery.

It is important to remember that just because a PEC has been delivered does not necessarily mean that the recipient has read it. However, the open receipt can be a useful tool for verifying if the recipient has actually viewed the content of the email.

What to do if your PEC is not delivered

If you have sent a PEC and have not received any notification of delivery, there are some steps you can take to check the status of your email:

• Check your "Sent Mail" folder: make sure you have actually sent the email and that it has been properly sent. Also, verify that the recipient's email address is correct.
• Check delivery status on the PEC operator's website: access the website of the PEC operator used to send the email and look for the section related to delivery status. Enter the identification code of your PEC (available in the sent mail) to check the delivery status. If the PEC is still awaiting delivery, there may be a technical or administrative problem with the PEC service.
• Contact the technical support of the PEC operator: if you have verified that the PEC has not been delivered and cannot solve the problem on your own, contact the technical support of the PEC operator used to send the email. Explain the problem and provide all necessary information (such as the identification code of the PEC). The support team should be able to help you resolve the issue.
• Consider sending the PEC through another operator: if the problem persists and you are unable to receive delivery notifications for your PECs, it may be necessary to consider using another PEC operator. Check online reviews and choose a reliable alternative that meets your needs.

Remember that PEC is an official means of electronic communication with legal value. Always make sure to follow correct procedures for sending and receiving PECs and regularly check delivery status to avoid future problems.