How to disable SMS return on Tim, Vodafone, Windtre and Iliad
If you are a mobile phone user in Italy, it is likely that you have received at least once an advertising message with the wording "Torna in TIM/Vodafone/WindTre/Iliad". These messages are known as SMS Torna and are sent by telephone companies to try to convince users to return to their service.
However, many users find these messages annoying and invasive. If you are one of these users, you will be interested to know that you can deactivate the reception of SMS Torna. In this article we will see how to do it for the four main Italian telephone companies: TIM, Vodafone, WindTre and Iliad.
In general, the method to deactivate SMS Torna is quite simple and can be done directly from your smartphone. Keep reading to find out how.
- Note: if you have already deactivated promotional or commercial SMS on your SIM, you will no longer receive SMS Torna.
How to Deactivate SMS Torna on TIM
If you are a TIM customer and continuously receive advertising SMS with the wording "Torna in TIM", you probably want to deactivate this invasive service. Here's how:
- Access your personal area on the TIM website or on the MyTIM app;
- In the "Offers and Services" section, look for the "Service Management" option;
- Find the "SMS Torna in TIM" service and select the option to deactivate it.
Alternatively, you can call Customer Service at 119 from a landline or 1190 from a mobile phone and request the deactivation of the "SMS Torna in TIM" service.
Remember that deactivation may take up to 48 hours to take effect. Also, if you continue to receive SMS after deactivating the service, contact Customer Service again to resolve the issue.
How to Deactivate SMS Torna on Vodafone
If you are a Vodafone customer and do not want to receive any more "Torna in Vodafone" SMS, you can deactivate them by following these simple steps:
- Access your personal area on the Vodafone website or on its app.
- In the "Offers and Services" section, look for the "SMS service management" option.
- Find "Torna in Vodafone" and select the option to deactivate it.
- Confirm your choice by clicking on the "Deactivate" button.
Alternatively, you can deactivate "Torna in Vodafone" SMS by calling Customer Service at number 190 and requesting removal of the service from your offer.
Remember that after deactivating, it may be necessary to wait a few days before stopping receiving SMS. Otherwise, contact customer service to verify that the service has been removed.
How to Deactivate SMS Torna on WindTre
If you are a WindTre customer and want to deactivate the SMS Torna service, you can do so by following these simple steps:
- Send a text message with "STOP" to the number 40444.
- You will receive a confirmation SMS informing you of the deactivation of the service.
Please note that deactivation may take up to 48 hours to become effective. Additionally, if you activated the service through a promotional offer, deactivation may result in the interruption of the promotion itself.
It is important to note that the SMS Return service is only available for WindTre customers and allows you to receive information about missed calls or unread messages when you are out of coverage or when your phone is turned off. If you decide to deactivate it, you will no longer be able to use this service.
In any case, if you need further information or assistance in deactivating the SMS Return service, you can contact WindTre Customer Service at the toll-free number 159.
How to deactivate SMS Return on Iliad
If you are an Iliad customer and want to deactivate the SMS Return service, you can do so by following these simple steps:
- Access your personal area on the Iliad website or download the official app on your smartphone.
- Login with your credentials.
- In the "Services" section select "SMS Return".
- Click on "Deactivate service".
After completing these steps, the SMS Return service will be deactivated and you will no longer receive messages related to this service.
Remember that deactivating the service may take a few hours to become effective. Additionally, if you activated the service through a USSD code, you will need to deactivate it in the same way.
If you need further assistance, contact Iliad customer service at the dedicated toll-free number or write an email to technical support.
Conclusion and final considerations
In conclusion, deactivating the SMS Return service on TIM, Vodafone, WindTre or Iliad is a simple operation that can be performed in a few steps. It is important to remember to check your contractual situation with the telephone operator before proceeding with deactivation of the service.
Additionally, if you continue to receive unwanted advertising messages after deactivating the service, you can contact the telephone operator to report the problem and request further actions to protect your privacy.
Finally, it is advisable to always keep an eye on the settings of your online accounts and applications installed on your mobile devices, in order to avoid unintentional sharing of personal data with third parties.
- Remember to check your contractual situation before deactivating the service;
- If you receive unwanted advertising messages, contact the telephone operator;
- Always keep an eye on the settings of your online accounts and applications installed on your mobile devices.
We hope this guide has been helpful to you and has allowed you to solve any problems related to the SMS Torna in TIM, Vodafone, WindTre or Iliad service. If you need further information or have any questions, do not hesitate to contact us.
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